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Managed Services

We help your business focus on delivering value without worrying about technology. Our proactive approach delivers continual improvements across your IT infrastructure and ensures your business is safe, secure and compliant.

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Removing 1000s of security threats to our clients every week

Are you happy with the quality of your IT services?

Find out more by completing our FREE IT support services assessment below!

By completing this assessment you will:

Discover how to deliver high quality, customer-focused IT services on a continuous and sustainable basis
Learn how to focus on delivering value without worrying about technology
Understand the processes, tools and insights you need to consistently improve the performance of your IT systems and keep your business safe, secure and compliant

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What makes Intergence different?

Managing your
growth

Our award winning team of experts will look after your systems for you using the latest processes, automation and industry knowledge

We manage over 15,000 desktops, 40,000 end-points and 65,000 connections across a diverse range of industries and sectors.
Not just meeting but exceeding; 24×7, 365 days a year SLA coverage.
Best in class endpoint security tools and services, such as XDR & EDR, to quickly pinpoint and respond to cyber threats and exploits.
We are cloud agnostic, helping organisations migrate services to the cloud regardless of the option i.e. Microsoft, Google, AWS or hybrid.

We strive to do better and better, which is why we appoint a dedicated service manager, who will act as your advocate and improve the quality of your service on a continuous basis.
We invented Stratiam, the worlds first fully-integrated data correlation tool, which sits on top of your IT Infrastructure, to help visualise the root cause of problems much faster and prevent them from occurring – Learn more about Stratiam.

Outsourcing services that deliver your IT, such as networking, hosting, desktop and security services, provide greater peace of mind around the operation, compliance and availability.

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How can we help you?

Managing your connected world

At Intergence we believe in working smarter to help make your business work harder. Our Managed Services offering includes the following;

Our team has designed and built network services for some of the world’s largest and most complex companies. Combine this with our focus on data driven insight and partnerships with best of breed technology vendors means we are able to deliver consistent and highly available networks and services.

Providing consistently higher availability and performance. Our operational support and monitoring services provide clear visualisation and insight into the performance, health, and end-user experience of your applications. Our application support services go beyond traditional managed IT for high-touch, customer centric delivery. Our support services extend around the clock for your needs.

Partnering Five9, the market leaders in delivering Contact Center as a Service (CCaS), Our 24x7 service desk, technical support and voice quality management systems complete the overall service offering of our CCaS and VoIP services.

Our managed desktop services deliver significant benefits to your organisation, from reduced cost and increased flexibility, to improved performance. Intergence brings you a tailored desktop experience delivered securely to your business. Our technologies enhance productivity and user experience with a proven reduction in you total cost of ownership.

Security in inherent in everything we do, from physical end-points to complex virtualised infrastructure. Our cybersecurity systems and tooling mitigate the risk of cyber-attacks keeping your network and data safe.

Effective home working depends on having the right technology, tools or managed support. Alongside our partners from Five9 and Adaptiv-Networks, we can improve the remote working experience and boost productivity for your customers and teams: • Rapid installation of virtual networks, which achieves the same quality, secure and safe experience as you would find in the office • Giving your customer contact centre teams the ability to provide great service anywhere, anytime • Providing 24x7 365 days management and support allowing your IT operations to focus on other pressing issues • Proactive monitoring to increase uptime and availability by preventing problems from occurring • Giving you the latest tools, processes and insights to improve your home working experience on a continuous and sustainable basis

We saved Tendring District Council £1.1M / year (a 65% cost reduction) by migrating key services from on-premise to the cloud

Intergence Managed Security Services gives us instant, round-the-clock security management and a holistic view of our network. Because we know that we will be alerted to any unusual network events, we can put much more of our time into mitigation and remediation.

Sam Wright, Cyber Security & Systems ManagerTendring District Council