Rapid installation of virtual networks, which achieves the same quality, secure and safe experience as you would find in the office.
Homeworking is here to stay but how do you ensure it works for your business? No matter what size your business is you need to be able to deliver a high quality experience that is also safe and reliable. You need to ensure some workers have the support they need without adding pressure to your IT team. And, perhaps most importantly, you need to have the tools and processes in place to ensure your remote workforce is happy, engaged and productive.
HomePOINT delivers all that and more. It is a single solution for home working that provides the technology, support, management, monitoring and wraparound processes you need to support remote working long term.
Alongside our partners from Five9 and Adaptiv-Networks, we can improve your home working experience and boost productivity for your customers and teams:
Rapid installation of virtual networks, which achieves the same quality, secure and safe experience as you would find in the office.
Giving your customer contact centre teams the ability to provide great service anywhere, anytime.
Providing 24/7 365 days management and support allowing your IT operations to focus on other pressing issues.
Proactive monitoring to increase uptime and availability by preventing problems from occurring.
Giving you the latest tools, processes and insights to improve your home working experience on a continuous basis, including access to health and well being resources as well as assessments and solutions, which improve the efficiency of your home working environments.
Adaptiv Networks removes the barriers to digital transformation with amazingly simple and effective cloud connectivity. Our market leading Software Defined Network-as-a-Service brings the power of SD-WAN within reach for any-sized business. We specialise in cloud-managed connectivity that eliminates downtime, optimises business-critical cloud applications, and protects the quality of real-time voice and video communications with no dropped calls on failover. Working with our global network of certified service providers, we manage network connectivity for more than 500 businesses, with more than 8,000 sites deployed worldwide through an ecosystem of more than 100 Partners globally.
Five9 is a leading provider of cloud contact centre software for the intelligent contact centre space, bringing the power of cloud innovation to customers and facilitating more than six
billion call minutes annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results.
The Five9 Genius platform is reliable, secure, compliant and scalable; designed to create exceptional personalised customer experiences.