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The pandemic has created new challenges to organisations across most industries, that many were not prepared for, none more so than the travel and transportation sector.  Although leisure travel has resumed and the demand on freight services is rising, there still remains extreme uncertainty in the industry. The pressure on margins and market share is higher than ever before. As a result companies are looking for new ways to reduce costs and improve efficiency throughout their organisations and Human Resource departments are not immune from that drive.

Working from home has become the ‘new normal’ for most people during the global COVID-19 pandemic, and based on recent surveys, nearly half of employees working from home want to continue with this. Businesses are now turning to their trusted network partners to show them a quick, simple and affordable way to transform unreliable and ‘flaky’ home broadband into a secure, resilient and performant extension to the corporate WAN and Cloud services.

Over the past four months, organisations across most industries have had to adapt their ways of working, almost overnight. COVID-19 has created new challenges that many were not prepared for, none more so than the travel and transportation (T&T) industry.

Measuring performance improves the team and the outcomes in sport and in business, CIO Community Editor Mark Chillingworth reports on the debate he moderated for Intergence

“Why guess when you can know” was Michael Schumacher’s race engineer’s mantra according to Steve Ingham in his book “How to support a champion.”

COVID-19 is driving significant change across many sectors, none more so than those in the travel sector and the essential transportation of people, goods and infrastructure.

One of the critical areas which have been severely tested during this terrible crisis has been our ability to manage and support our national IT infrastructure.

The Coronavirus outbreak has made all of us realise how vulnerable we can be to an unexpected event which is almost impossible to plan for from a business perspective

Everyone has a horror story to tell about customer service lines. There are the call centres that put you in a queue for hours before answering. There are the ones you can’t get through to in the first place.