Case Studies

Data centre migration

Helping a global company simplify and consolidate their data centres into a more scalable, secure and manageable environment.

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Moving busy call-centres to the cloud

How we helped an established transport business achieve a step-change in customer service and continue operating throughout COVID-19.

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Cloud strategy and transformation

Helping a global financial services company design and execute a global hosting strategy for the entire group.

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Retail – Point of Sale

Helping a major UK retailer maintain critical services during peak Black Friday and festive trading peaks and achieve a dramatic improvement in Point of Sale performance.

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Pieta

Implementing a cloud based contact centre solution, which would meet increasing demand for services, expand capability, reduce costs and enable flexible working practices so counsellors could work from any charity centre and from home.

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Tendring District Council

Helping a district council with their digital transformation to improve the quality of services at lower costs, by transforming the way customers interacted with the council and automating core processes.

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Making waves with agile digital transformation

A transport company that provide passenger and freight services.

Helping a long-established transport company modernise and transform the business digitally and achieve their goals for reputational recovery and growth.

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Boosting public sector

Strengthening a district council’s network security and freeing up resources through 24X7 predictive monitoring.

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Financial services

Reducing operating costs, improving productivity, increasing service availability and rationalising disparate systems following a successful merger.

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